Event success story: How Hexagon Consulting and SAP Argentina turned skeptical stakeholders into SAP Cloud ERP advocates in a single day.
Event Overview: Customer Experience Session at SAP Argentina
Participants
Non-profit stakeholders from Management, IT, Finance, and more.
Event Objectives
Help SAP customers understand SAP Cloud ERP capabilities through an immersive experience.
Solution
ERPsim Distribution scenario running on a live SAP S/4HANA.
Event Outcomes
Greater visibility into SAP’s business value, enabling informed decisions around modernization and upgrade initiatives.
The Challenge
For many organizations running SAP, the value of moving to or upgrading SAP Cloud ERP is clear in principle, but often uncertain in practice. Features like SAP Fiori, real-time analytics, and integrated business processes get explained in presentations and demonstrated in scripted demos, but committing to a major decisions require more than a feature tour.
That was the situation facing two Argentine organizations:
Obra Social Luis Pasteur, a non-profit prepaid health insurance provider that has served the Argentine market for nearly 50 years, is on SAP ECC and analyzing moving to the Cloud.
CAMMESA (Compañía Administradora del Mercado Mayorista Eléctrico), the organization responsible for coordinating Argentina’s wholesale electricity market and power system operations, operates on SAP S/4HANA, private edition, and was evaluating a version upgrade.
The Solution
Rather than only rely on presentations and system demonstrations, Hexagon Consulting partnered with SAP Argentina to deliver a hands-on ERPsim session at SAP Argentina’s offices. Facilitated by Javier Fernandez Roisman, Supply Chain Management Advisor at SAP, the session brought together stakeholders from both organizations, including leaders from General Management, IT, Development, Administration & Finance, Cost Management, and Purchasing.
Participants stepped directly in a live SAP S/4HANA environment to compete in the ERPsim Distribution scenario game. Teams managed a wholesale distribution company in real time to maximize profitability. They made decisions across sales, procurement, inventory management, marketing, and finance while responding to changing market conditions.
No scripts. No guided tours. Just the system, the data, and the decisions.
The ERPsim Experience
Throughout the simulation, participants moved from asking “how difficult will the transition be?” to “how quickly can we get started?”
Working in teams across SAP Fiori, embedded analytics, conversational AI, and integrated workflows, discussions quickly shifted from software mechanics to business outcomes. By experiencing the benefits firsthand, stakeholders gained a clear, practical way to experience SAP.
The hands-on experience helped participants see how new SAP capabilities could support their business objectives, creating enthusiasm for the next phase of their transformation journey.
We’re eager to move forward with the version upgrade and get access to all these new solution assets.
The session reframed SAP from a technology project into a strategic business move, positioning Hexagon Consulting as a trusted transformation partner.
The Results
Why It Worked
For SAP partners, the hardest part of an ERP conversation isn’t explaining the value. It’s making it real.
ERPsim gave Hexagon Consulting and SAP Argentina something a traditional demo cannot: a shared experience. Every person in the room made decisions, saw consequences, and arrived at their own conclusions without being sold to.
That’s the shift ERPsim creates for SAP partners. Instead of explaining the value of SAP Cloud ERP, you let prospects discover it themselves, in a live environment, under real competitive pressure, in a day.
About Hexagon Consulting
For 15 years, Hexagon Consulting has been an SAP partner accompanying companies on their digital transformation journeys. Based in Buenos Aires, with operations in Argentina and Mexico, they specialize in SAP Cloud ERP implementations and migrations, helping organizations move to the cloud with confidence and get the most out of their SAP investment.
Beyond ERP, they build custom portals and intelligent agents, with deep capabilities in Artificial Intelligence and SAP Business Technology Platform (BTP) to extend and connect their customers’ core processes. As an SAP partner, they combine technical expertise with a close, long-term relationship with their customers across industries.
About Baton Simulations
Baton Simulations helps organizations explore enterprise transformation through experiential learning and simulation-based training, including AI-enabled learning experiences. To learn more, contact info@batonsimulations.com.
